Business Process Reengineering is a systematic, disciplined approach to reducing organizational costs and redundant business processes involving the analysis of existing human and automated workflows.

What is the Driving Force Behind Reengineering?

• Customer
• Competition
• Change

What is the importance of business process reengineering?

• It is the radical redesign of business processes to improve productivity, cycle times, quality, and employee and customer satisfaction. Companies start by assessing what work needs to be done to deliver customer value.